AttestVoice Comply
Amendment 74: what it requires, and what to do this week
In the transactions listed in the Ninth Schedule to the Law, priced ₪750 and above, the business will have to record every voice call, announce the recording, retain it and deliver it to the consumer within 10 business days. The duty is expected to take effect on 22 March 2027.
Amendment 74 to the Consumer Protection Law
137 days left until 22 March 2027
The recording duty is expected to take effect on 22 March 2027
The date may be deferred by law, by up to four months
Who it applies to
Transactions listed in the Ninth Schedule to the Consumer Protection Law, priced ₪750 and above (or where the amount is unknown); the duty covers every voice call in such a transaction, including calls the consumer initiated. The amendment was published on 22 July 2026 and is expected to take effect on 22 March 2027 (the Knesset Economics Committee may defer by up to 4 months). Full sector detail is in the law text; consult your lawyer about your case.
What it could cost
What to do this week
Check whether your transactions are listed in the Ninth Schedule and priced ₪750 and above. When in doubt, ask your lawyer.
Check where your call recordings are kept today, on the phone system, on mobiles or with a provider, and for how long.
Connect your phone system to AttestVoice on a 30-day trial, and check that every call arrives and is sealed.
Comply plans
| Plan | Comply Lite | Comply Pro |
|---|---|---|
| Price | ₪116.82₪99per organisation a month, 3 lines included | ₪175.82₪149per organisation / month |
| Lines included | 3 | Per extension |
| Extra line | ₪29.50₪25 | Not included |
| Extra extension | Not included | ₪57.82₪49 |
| Mobile | ₪22.42₪19 | ₪34.22₪29 |
| Retention | 2 years, or 6 months without a deal | Up to 7 years |
| Consumer delivery portal | Included | Included |
| Retention that cannot be deleted | Not included | Included |
| Chain-of-custody certificate | Not included | Included |
| Court package | Not included | Included |
| API and webhooks | Not included | Included |
Comply Lite ₪116.82₪99
per organisation a month, 3 lines included
- Lines included
- 3
- Extra line
- ₪29.50₪25
- Extra extension
- Not included
- Mobile
- ₪22.42₪19
- Retention
- 2 years, or 6 months without a deal
- Consumer delivery portal
- Included
- Retention that cannot be deleted
- Not included
- Chain-of-custody certificate
- Not included
- Court package
- Not included
- API and webhooks
- Not included
Comply Pro ₪175.82₪149
per organisation / month
- Lines included
- Per extension
- Extra line
- Not included
- Extra extension
- ₪57.82₪49
- Mobile
- ₪34.22₪29
- Retention
- Up to 7 years
- Consumer delivery portal
- Included
- Retention that cannot be deleted
- Included
- Chain-of-custody certificate
- Included
- Court package
- Included
- API and webhooks
- Included
Comply Lite does not include transcription. A pack can be added for ₪34.22.Comply Lite does not include transcription. A pack can be added for ₪29.
Frequently asked
How do recordings reach you?
Manual upload or straight from the PBX (supported providers: expanding). Every file is hashed and its intake documented.
How long is retention?
As the law requires: two years from the transaction (or 6 months when no deal closed), under a WORM lock that prevents early deletion, followed by automatic deletion with a signed deletion certificate.
What if I leave?
Your recordings are yours. Full export any time; the legal retention duty is honored even after disconnection.