Help Center
Short guides and straight answers: how to get started, what each plan includes, how legal mode works — and what else you can get out of every recording.
Getting started: from recording to transcript
Signing up, uploading your first file, working in the editor and exporting — step by step.
Plans, quotas and expansions
What Free, Pro and Office include, what happens when your minutes run out — and what costs what.
Legal mode: from recording to court package
The admissibility questionnaire, transcript finalization, Certified verification and the court package — step by step.
Live transcription, captions and accessibility
What to know before live transcription, and how to produce SRT/VTT captions, burn-in and an accessibility report.
Frequently asked questions
All the FAQs — transcription, legal, compliance and accessibility — in one place.