Help Center

Short guides and straight answers: how to get started, what each plan includes, how legal mode works, and what else you can get out of every recording.

• Getting started: from recording to transcript

  Signing up, uploading your first file, working in the editor and exporting, step by step.

• Plans, quotas and expansions

  What Free, Pro and Office include, what happens when your minutes run out, and what costs what.

• Legal mode: from recording to court package

  The admissibility questionnaire, transcript finalization, Certified verification and the court package, step by step.

• Live transcription, captions and accessibility

  What to know before live transcription, and how to produce SRT/VTT captions, burn-in and an accessibility report.

• Frequently asked questions

  All the FAQs (transcription, legal, compliance and accessibility) in one place.